Email us. A person reads it.

We’re a small team — most replies come within one business day. Reach us at auctionmatepro@gmail.com.

What to include

• The VIN or the lot URL — almost every question about a number starts here.
• What you expected vs. what you saw — one sentence each is plenty.
• A screenshot, if the issue is visual.

Before you write

• Troubleshooting covers the common fixes — missing fields, sync issues, and extension-panel problems.
• The FAQ answers how pricing and data handling work.
• Status shows whether a service issue is on our side.

Billing & refunds

AuctionMate is free to use today — there’s nothing to bill. If you ever see a charge that references us, email us immediately from the address on your account.

Security issues

Found a vulnerability? See the security page for how to report it responsibly.